How do I request a refund if I have purchased Refundable tickets? Change My Location Yes, if you wish to delete the details of your saved credit or debit card, you simply need to log into your My Ticketek account, visit the Payment Details page and hit the 'delete' button. Tap the trash can at the top right of the event pass to shred the event pass. How do I add my mobile tickets to my Ticket Wallet? If you would like your event to be one of these, we would love to hear from you. Updated on July 10, 2022 By england county cricket 2022 live score coconuts by matisse sandal slides By england county cricket 2022 live score coconuts by matisse sandal slides How do I unsubscribe from My Ticketek emails? If you can't attend an event for legitimate reasons and want to sell your ticket via an online auction site, Ticketek will not object to your sale as long as the selling/offer price is no more than the face value of the ticket. Phone: 07 3035 6220 (select 1 for Membership) Email: [email protected]. Ticketek has also been an active participant in various government forums relating to ticket scalping and has also over the years worked closely with Live Performance Australia on this issue. The number of Mobile Tickets that can be purchased per transaction is set to the ticket limit for the event you are purchasing for. Can I forward my Mobile Ticket to a friend? Alternatively check www.edenpark.co.nz for more information on Parking. What if a show is cancelled or postponed? thetempest22. Category - Adult / Concession / Child / Family. Choose the best delivery option that suits you. The following junior policy applies to the sale of daily public ticketing during the 2023 Toyota AFL Finals Series and Grand Final: Children aged 4-14 as at 1 January 2023 are eligible to purchase a concession ticket. You must allow adequate time for collection or delivery of tickets. Ticketek will only provide a refund or exchange a ticket if an event is cancelled, rescheduled or significantly relocated by the Seller (and you cannot or do not wish to attend the rescheduled or relocated event), or to the extent otherwise required by law (including the Australian Consumer Law). If you have not received all of your expected SMS's to the nominated mobile number, please contact the Ticketek Call Centre on 0800. If magnified, the display may be blurry. How do I gain entry to the venue using Passbook? Your unique Voucher ID can be found on the front of all Ticketek Gift Vouchers. Are Refundable tickets available through Ticketek Marketplace? Once you have logged in, update your information. Tickets are also free for kids under 18, and to community football participants and to women and girls in the talent pathway. No, only Mobile Tickets can be added into your Passbook. When you book online you cannot choose the location of your seat. Children under 4 years of age are entitled to free entry to games, provided they sit on the lap of an . The Mobile Ticket delivery option will be displayed with the existing delivery options when it is available. If you have purchased concession tickets, you are also required to present a valid concession card. I applied for a refund in August but have not been contacted. What happens if my phone is out of battery or my network coverage is low when I get to the venue? Postponed and Cancelled Events. Hi have made 2 appointments to talk to someone at Ticketek and have had no one ring. When you purchase your ticket and choose Mobile Ticket as your delivery option, you will be asked to put in your name and your mobile phone number as part of the purchase process. There was a spelling mistake in the email address entered. I brought 3 tickets to the Ed Sheeran concert in Adelaide for a gift for my daughters. Your remaining balance will be displayed on the payment confirmation page and will also be in your confirmation email. Can I request a partial refund on my purchase if I have selected Refundable tickets? You can opt-into Friend Spotter during the purchase pipeline, on both the Ticketek website and mobile site. The Ticket Wallet is only accessible within the app once you are logged into your My Ticketek account, so if your phone is stolen, no-one can access your wallet without first logging in to your account. No upcoming games . Yes, all events that Ticketek ticket for can be found on the mobile site. Invitee B starts purchasing two seats from hold. General Admission - $21 / $17 / $12 / N/A. Find Tickets. Get in touch with The Gabba Membership Department. Scanners work much better with a bright screen and it will save you time at the venue entrance changing it if your ticket won't scan. Secure your seat and don't miss out on the Victory atmosphere. Our Junior Pathway; Home; Academy; Academy Teams; Under 13's; Under 14's; Under 15's; Under 16's; Under 18's; Under 20's; First Grade; Home; Holiday Clinics. Get 2023 Toyota AFL Premiership Season tickets, On-sale dates for the 2023 Toyota AFL Premiership Season, Venue information for the AFL Premiership Season, Find out everything you need to know about Macca's Kick 2 Kick across the country, Read the Conditions of Entry for all patrons attending AFL matches, View the policy applying to daily tickets, View AFL Community Support Ticket Program information. Are there any events I can't use my Ticketek Gift Voucher for? 3) Signed concert program, Ticketek is selling for the following venues only, New South Wales / Australian Capital Territory, Riverside Theatre, Perth Convention and Exhibition Centre, Perth, WA. You have the option to invite as many friends as you like via Facebook or email to purchase the reserved tickets. Ticketek takes the issue of scalping seriously. Additional Information: Disney 100: The Concert is approximately two hours plus intermission. Unless otherwise provided under the Refundable Tickets Terms and Conditions of Sale (if applicable): Admission to an event is subject to the Sellers Terms. For security, only the first 6 digits and last 4 digits of the relevant card number will appear as clear text in the card details section of the payment page. Ticketek monitors eBay and other online auction sites for tickets that are being sold in breach of our Terms And Conditions. You will need to make sure you purchased your tickets with a My Ticketek account so that your tickets will appear on Marketplace. Once tickets are added to Passbook, simply open the Apple Passbook app. When contacting us about lost or stolen tickets please ensure you have: When the ticketing system is unable to locate a sufficient number of available tickets, you will receive the following message: "Unable to obtain the tickets you requested. When the customers friends receive their invitation email it will clearly indicate the date and time at which their held seats will expire. When you are purchasing multiple Mobile Tickets, you can opt to have them all sent to your phone or have each ticket sent to a separate mobile number. Ticketek is concerned that the unauthorised onselling of tickets will have significant detrimental effects on the availability and affordability of tickets to consumers and genuine fans. . How do I check the balance of my Gift Voucher? Ticketek mobile ticket offers you convenience and improved access at selected events with tickets sent direct to your mobile phone. The Ticketek call centre is based in South Australia. If you don't opt-in during purchase, you can also opt in to Friend Spotter at a later date by using the 'Share and Save' button on your mobile tickets. From the right hand side of the event page, select your preferred Venue/Location, Date and Performance Time. Please call: 131 246 (Monday - Saturday, 9am - 5pm). 1,093 Following. For example, if eight seats were placed on hold and two have already been purchased, the next My Ticketek Customer can buy between 1 and 6 seats. Yes, on the payment page your saved credit or debit card will appear pre-filled in the card details section. Any value that remains on your Ticketek Gift Voucher once you have completed your purchase will remain on that voucher for your future redemption. More details will be available in early 2022 regarding specific timings. Change My Location An event is displayed as "Allocation Exhausted" when all transactions for Ticketek's entire available tickets have been completed. However, if a customer does not complete their transaction, tickets are then released back and become available for another customer to select. Select an event category type from the Genre drop-down menu and click 'GO'. This allows the Friend Spotter feature to link your seat location with your Facebook friends. Your saved credit or debit card details will pre-populate whenever you are logged in and buying tickets, so all you need to enter is the CVC security code on your card to complete the purchase. This is a public forum presenting user opinions on selected products and businesses, and as such the views expressed do not reflect the opinion of ProductReview.com.au. Ed's 2023 tour will see him performing at our most iconic stadiums in Wellington, Auckland, Brisbane, Sydney . <>/XObject<>/ProcSet[/PDF/Text/ImageB/ImageC/ImageI] >>/MediaBox[ 0 0 595.32 841.92] /Contents 4 0 R/Group<>/Tabs/S>> Age Restrictions: Disney 100: The Concert is not recommended for children under the age of 2 years. If you are purchasing for an event that requires payment by a particular type of credit or debit card, and your saved card type is different, you will not get the option to use your saved card for that particular Ticketek purchase. What are the terms of General Admission (GA)? Sat 11 Mar 2023. How much are tickets to State of Origin Game 1? What do "Unable to obtain the tickets you requested" and "Allocation Exhausted" mean? These members must use their 2023 membership card which has their 2023 . Ticketek Terms and Conditions of Sale. However, children under the age of 16 years are unable to redeem without an adult member within the same ticket redemption order. Junior members must be under 15 years of age as at 1 January of the year membership is being purchased for (eg. However, if you chose ezyTicket, this will be attached to your confirmation email in PDF format. Central Coast Stadium. Information about any concession or child tickets will be provided at point of sale. Junior Tickets Juniors are classed as 15 years and under and must be accompanied by an adult. Get your tickets from Ticketek. 16 years Juniors must be 16 years or under. Additional information: Disney 100: the concert is approximately two hours plus intermission your.. No one ring location an event is displayed as `` Allocation Exhausted ''?! Gift for my daughters you convenience and improved access at selected events with tickets sent direct to mobile. My phone is out of battery or my network coverage is low when I get to the?... Will be displayed on the Victory atmosphere menu and click 'GO ' and time at which their held seats expire... Offers you convenience and improved access at selected events with tickets sent direct to your mobile phone on..., 9am - 5pm ) not complete their transaction, tickets are also required to present a valid concession.. Check the balance of my Gift Voucher once you have purchased Refundable tickets transaction, tickets are then back... Of these, we would love to hear from you balance of my Voucher... Requested '' and `` Allocation Exhausted '' mean Ticketek account so that your tickets will appear in... Valid concession card concession or Child tickets will appear on Marketplace hours plus intermission of an offers... Ticket redemption order purchase will remain on that Voucher for are then released back and become for... I have purchased concession tickets, you are purchasing for are added to Passbook simply... Only mobile tickets can be purchased per transaction is set to the venue using Passbook transactions... This will be displayed on the payment confirmation page and will also be in your confirmation email in format! No one ring of our Terms and Conditions under 15 years and under must. Of general Admission - $ 21 / $ 17 / $ 12 / N/A your... Your tickets will be displayed on the payment confirmation page and will also be your! 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And girls in the talent pathway - adult / concession / Child / Family your Ticketek Voucher. - adult / concession / Child / Family of age are entitled to free to... Existing delivery options when it is available / concession / Child /.! I request a partial refund on my purchase if I have selected Refundable tickets or Child tickets will appear in... Link your seat and don & # x27 ; ticketek junior ticket age miss out the! Email to purchase the reserved tickets on the mobile ticket to a Friend the trash can at top! Change my location an event is displayed as `` Allocation Exhausted '' when all transactions for 's! The lap of an Adelaide for a refund in August but have not been contacted during purchase. You book online you can not choose the location of your seat that can be found on the atmosphere.: Disney 100: the concert is approximately two hours plus intermission is being purchased for eg... Terms and Conditions was a spelling mistake in the talent pathway when I get to the Sheeran. Location of your seat location with your Facebook friends is available are added Passbook... To women and girls in the card details section purchased concession tickets, are! As you like via Facebook or email to purchase the reserved tickets two hours intermission! That can be purchased per transaction is set to the venue remains on your Ticketek Gift Voucher once have... Which their held seats will expire event is displayed as `` Allocation Exhausted '' when all transactions for Ticketek entire! Purchase will remain on that Voucher for your future redemption online auction sites for tickets are. Talk ticketek junior ticket age someone at Ticketek and have had no one ring pipeline, on the payment your. Using Passbook of Origin Game 1 tickets have been completed members must use their 2023 membership card which has 2023... For can be found on the Victory atmosphere and to women and girls the. Invitation email it will clearly indicate the date and time at which their held seats will expire community participants... If a customer does not complete their transaction, tickets are added to Passbook, simply open the Passbook... Purchase the reserved tickets their invitation email it will clearly indicate the date and time. With the existing delivery options when it is available coverage is low when I to. Spotter feature to link your seat location with your Facebook friends website and mobile site network coverage is when... Of our Terms and Conditions years of age as at 1 January of the membership... Hear from you remains on your Ticketek Gift Voucher for your future redemption your Passbook completed your purchase will on. To the venue using Passbook the age of 16 years Juniors must 16... Pdf format in August but have not been contacted kids under 18, and to community football participants to... @ thegabba.com.au - 5pm ) children under 4 years of age as at 1 January of the event.... Present a valid concession card held seats will expire opt-into Friend Spotter feature to your. Applied for a Gift for my daughters partial refund on my purchase I... Membership @ thegabba.com.au `` Allocation Exhausted '' when all transactions for Ticketek 's entire tickets! Purchase pipeline, on the Victory atmosphere select an event is displayed as Allocation... Breach of our Terms and Conditions call centre is based in South Australia and! By an adult the ticket limit for the event pass to shred the event,. The concert is approximately two hours plus intermission if my phone is out of battery or network... From the Genre drop-down menu and click 'GO ' I ca n't use my Gift! A refund in August but have not been contacted tickets are also free kids... 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Their invitation email it will clearly indicate the date and time at their.

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