how do i contact amerigas corporate office?

I heard back nothing. Same just happened with my property. Why am I being penalized for something that all began from your error? I have had no heat in my house for 3 days with below freezing nights. Sr. Director, Investor [email protected] Find out what works well at AmeriGas from the people who know best. The official address for their main head office is listed below. Claim it and get a lot of features. How do you reserve parking at Yankee Stadium. I have sent emails and done the robot chat for information on when I can expect a delivery. Pennsylvania Is AmeriGas a good stock? They never showed up. I have made several phone calls to your customer service and continue to get a different answer each time. Read full review of AmeriGas Propane and 1 comment. This company is a propane supplier for both businesses and homeowners. There are 854 companies in the Amerigas, Inc. corporate family. Discuss the issues you have had with AmeriGas Propane and work with their customer service team to find a resolution. Customer Relations, [email protected] This business is in an industry that may require professional licensing, bonding or registration. Business Started Locally: I then went out to check the tank level. We are without heat, cooking ability, and hot water. I am checking into other companies and beleive me if I find one that will deliver to my area it would be worth it to never have to write another check to Amerigas in Charlottesville Virginia again. I have contacted the local office. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. Submit a complaint and get your issue resolved. None of the information on this page has been provided or approved by AmeriGas Propane. - Come and reinstall the tank and lines then fill it. Im pretty much at my wits and I dont know what to do at this point. I have been a paying (never paid bill late) customer of Amerigas for many years and I am surprised at the way they handle their customer service in these tough times however there aren't many other propane compaies in the area to choose from so I guess that is why they treat their customers with absolutely no respect . I looked up the phone number for Amerigas and called. Maybe one could return my call the next day, I was told. The following month, seeing no credit, we began our fruitless attempts to have our $291 in overcharges refunded. Please log in again. So, if that have that many people in worse shape than me ahead of me, I truly believe that is a major fault of the company, period. APU has a dividend yield higher than 75% of all dividend-paying stocks, making it a leading dividend payer. Terrible company. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. Manager Media Relations We have called numerous times regarding the delivery of propane. I finally ordered gas from another company and requested my order be cancelled and a refund submitted on 1/13/2023. We called when it was at 4%. Should your complaint not be dealt with adequately, you are encouraged to contact the District Manager, followed by the Area Director, and even the Region Vice . AmeriGas Partners pays an annual dividend of $3.80 per share and currently has a dividend yield of 11.89%. I expect some kind of compensation for your error and for leaving me without the above-mentioned appliances. AmeriGas bought that company and they started trying to charge rent on the tanks. The latest complaint Failure to close account and pick up tank. My name is James Tyree and we have been customers of Amerigas for many years, at least over 22 years. Paige previously served as the Vice President, Oper ations Support from July 2019 through September 2020 where she championed customer advocacy across the organization through her oversight of the company's operations support and customer advocacy functions, the national call center, and the . Director of Industry & Submit a complaint and get your issue resolved. I even gave AmeriGas the benefit of the doubt to asking for an appointment weeks later or a month later and the same answer no appointments someone will call you back. AmeriGas Propane - propane delivery, scheduling inspection and tank removal. I also lease tank and equipment , the regulator failed ,which is also leased. AmeriGas prides itself on providing our customers with the highest levels of customer service and we would like to help. Uncover why AmeriGas is the best company for you. So I wait and call back on Monday 12/12/22 and was told no service people were available and that someone will be in touch in 48 hrs, again, WHAT? To date 12/30/2022 I am still waiting for someone to call me to schedule an appointment; I dont understand why even have a customer service department that tells me every time I call no appointments are available someone will call me to schedule this. AmeriGas Partners, L.P. is the largest retail propane distributor in the United States based on the volume of propane gallons distributed annually. Is AmeriGas Partners a good dividend stock? Due to a gas leak, tank was taken out of service by AmeriGas, A large emergency generator needs to run for 15 minutes every week to keep it reliable as emergency power for an essential operation.. We accept all major credit cards: MasterCard, Visa, American Express, and Discover. (610)768-7498, Shelly Oates We are sorry to hear about your situation and apologize for your recent experience with AmeriGas. I myself have been in customer service for over 25 years and I would never consider speaking with a customer that was contributing to my paycheck with that sort of disrespect. {{ userNotificationState.getAlertCount('bell') }}. This complaint was posted by a verified customer. Your email address will not be published. We were told they could not repay a partial payment to a credit card and that a check would be issued within one billing cycle. Well to date no one called this is nonsense to me and I as a customer should not have to keep calling. (Sales figure is modelled). Our Thanksgiving will be a cold one but a valuable lesson was learned about this companys concern for its customers. I get home from the hospital I had ankle surgery ankle replacement surgery I get home from the hospital Wednesday no gas Ive been on the phone every day cents still no gas they keep town and then now theyre telling me theres a late fee of $36 on there thats why theres a hold theyve got 1000 bucks in my money, but wont deliver any gas . I was told during installation they bury the line. Again I ordered a delivery three weeks later my tank runs empty and still no delivery. It is at 28 %. I wish I can change companies but I tried and it was a no goTerrible company I dont even understand how they are still in business. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. There is no driveway! In order to continue to be timely on my bills, I paid the $120.39 bill. I paid the amount billed. No people seem to be available. The only way I was able to get ahold of someone was on the computer, which Iam not good at! I would like to also mention I had to be at the Hospital on Friday 12/16/22 for a procedure and needed to shower before going to the hospital I even mentioned this to one of your employees again fell on deaf ears. Ever since the company went from Northern Energy it has created havoc for Many customers. Manager, Investor [email protected] If they have customers with tanks at 20% or lower, they need to deliver to them before they get to you. Claim it and get a lot of features. Desired outcome: I have even had their people hang up on me because they are busy and can't take that type of call at this time. In October, 2022, there was a delivery of propane to our property. Investor [email protected] Sent to collections due to their non response. What I am upset To whom it may concern. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. Avoid Amerigas at all costs! At your convenience, please contact Fran directly via email at [email protected] so we can promptly assist you with this issue. (business & personal). Finance, Treasury, and Our cabin in Pollack Pines (northern CA near Lake Tahoe) has been without power for 2 weeks now because AmeriGas wont deliver. Sent to collections due to their non response. AmeriGas Propane is headquartered in King of Prussia, PA and has 8 office locations located throughout the US.See if AmeriGas Propane is hiring near you. Failure to close account and pick up tank. Looking for more information? King of Prussia, PA 19406, Tameka Morris Hugh Gallagher has been working as a Chief Financial Officer at Marathon Patent Group for 11 months. HOW IS THIS ACCEPTABLE Customer Service that I was inconvenienced for 15 days with out HOT WATER, STOVE, AND LAUNDRY SERVICES? UGI owns AmeriGas, the largest propane marketer in the United States. This gives me auto delivery. Propane companies try to deliver when tanks are around 20%. This was an error on Amerigas and I have to suffer due to your error. AmeriGas serves over 2 million customers in all 50 states from over 2,500 locations. The tank has yet to be remover, nor have I been issued a check for the propane inside it, about 180 gallons. Access the headquarters listing for AmeriGas Propane LP Contact Information 2540 Warren Dr Ste C Rocklin, CA 95677-2178 Visit Website (916) 387-0106 Average of 769 Customer Reviews Customer. This was the same problem that I had when I ordered gas is was a waste of my time and SO frustrating, to just order gas. This is the worst propane company Ive dealt with. No response. (916) 216-7715, Alexandra Spooner and Special Projects, [email protected]: (610) 796-3463 You can find contact details for AmeriGas Propane above. Amerigas HQ Corporate Phone Number: 1-610-337-7000, Customer Care Phone Number for Support: 1-800-427-5968. I am so disgusted with how I was treated. Amerigas, Inc. has 5,026 total employees across all of its locations and generates $244.47 million in sales (USD). New customer. They refuse to deliver if they don't like where you live regardless of your need to survive with needed heat, gas for generator, hot water heater, or to cook on your cook stove, etc. If your tank gets into the 10% range then you can be concerned about running out. Location & Hours 460 N Gulph Rd King of Prussia, PA 19406 Get directions Edit business info Ask the Community Ask a question Yelp users haven't asked any questions yet about AmeriGas Propane. Amerigas Headquarters is in King of Prussia, Pennsylvania. I want my propane that I have already paid for to be delivered, I contacted Amerigas in early December 2022 that I was cancelling my account I wanted the tank retrieved from my property. These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, or . Compare pay for popular roles and read about the team's work-life balance. $240.23 If the driver had read the instructions, he would have known where to go to unlocked gate! I asked him to remove my number from the system and was put on hold for 15 minutes until I finally hung up. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. AmeriGas is a master limited partnership (MLP) First of all, AmeriGas actually isnt a stock at all. WHICH they did not because they did not touch any of the propane lines. AmeriGas Propane has an average consumer rating of 1 stars from 392 reviews. Search over 700 Amerigas, Inc. has 5,026 total employees across all of its locations and generates $244.47 million in sales (USD). They could chose to invest in a high yielding domestic propane distributor or one of the more diversified propane export giants.Apr 8, 2015. Worst company ever. I also lease tank and equipment , the regulator failed ,which is also Good Luck because they will make up some phony charges that will America's going to pay fir my mother's broken pipes because they Amerigas was supposed to refill our tank on Nov.5 2022 and failed to Failure to close account and pick up tank, Worst Company I have ever worked for All customer reviews are handled by the BBB where the company is Headquartered or a central customer review processing location. *Business Days are M-F, and do not include Saturdays or holidays. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard. The driver ignored the instructions and I received a text indicating that they could not deliver because the gate was locked. ComplaintsBoard.com is a leading complaint resolution website on the Internet. Amerigas got to big and now they have no customer service and they are beyond doing any work even for customers who have been with them for 17 plus years. I am not paying for removal of a tank that I have been renting for years! It is quite obvious that you do not care. We were put on emergency status because of a suspected leak (small house, furnace and water heater only, 200 gallons in, I live in St. Louis we have been having the same problem trying to charge me rent on a tank. I am deployed to Saudi Arabia and ask them recently to lite my pilot light for my family back home. After trying. I want my propane that I have already paid for to be delivered, Amerigas pick up 120 gallon propane tank from my property, Propane has delivery in freezing cold Tahoe. I need by money returned to me expeditiously. I am not sure of the amount as that was not included in the bill but when we left for the winter our tank was at 70% so the delivery would have been approximately 100 gal. Called every day and was lied to by the customer service team so many times. I looked up the phone number for Amerigas and called. CorporateOfficeHeadquarters.com is not associated with AmeriGas. Then 2 more times I wrote corporate on the amerigas website in January about to come pick-up the old LP tank and I never received a response from them and tank has still not been picked up. Indeed, Amerigas has a "Price Dispute Resolution Procedure", whereby a complaint regarding Amerigas prices should first be addressed to your local Customer Relations Representative. My tank has below 40% full for over 3 weeks now and when I call to check on an delivery date I am told that they will get to me when they get to me and if I run out then I am just to call their emergency line. With amerigas. Up to 5 Is this your company? This is not good. I paid the amount billed. We are suspending our account. I called your customer service and arranged for the tank and gas to be picked up and was assured it would happen within 30 days, this occurred on January 11, 2023. Please help me get them to pick the tank up. They over-charge customers, their meter readers DO NOT know how to properly read On or about January 7th I called Amerigas for a refill on my tank. I can't use thier website because I don't have an accout with them, my landlord does. Executive Assistant Todoay is 2/12/23 and after several call and promises to expedite my refund, I still haven't received it. Fran directly via email at customerfirstfran @ amerigas.com so we can promptly assist you with this issue have sent and... Annual dividend of $ 3.80 per share and currently has a dividend higher! Water, STOVE, and hot water we are sorry to hear about your situation and apologize for recent... None of the more diversified propane export giants.Apr 8, 2015 inside it, about 180 gallons a answer... Them recently to lite my pilot light for my family back home maybe one could return my the... The issues you have had with amerigas to keep calling x27 ; s work-life balance experience amerigas! And get your issue resolved weeks later my tank runs empty and no. By amerigas propane been provided or approved by amerigas propane as a customer should not have to calling! Your own best judgment best company for you began our fruitless attempts to have our $ 291 overcharges. Recently to lite my pilot light for my family back home largest propane in. Touch any of the propane inside it, about 180 gallons is also.! Republished, how do i contact amerigas corporate office?, posted, transmitted, or distributed in any way professional,! Pick up tank the volume of propane remover, nor have I been issued a check for the propane it. Prides itself on providing our customers with the highest levels of customer service that I have several. 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Light for my family back home and get your issue resolved due to their response! Years, at least over 22 years - propane delivery, scheduling inspection and tank removal my bills I. Is nonsense to me and I have been renting for years me without the above-mentioned appliances help. The issues you have had no heat in my house for 3 days with below nights... Wits and I dont know what to do at this point light for my family home..., he would have known where to go to unlocked gate would have known where to go to unlocked!! Valuable lesson was learned about this companys concern for its customers have to suffer due to their non response order. For something that all began from your error and for leaving me without the above-mentioned.... Heat in my house for 3 days with below freezing nights amerigas serves over million! Have had no heat in my house for 3 days with below freezing nights ( 610 768-7498! In October, 2022, there was a delivery of propane information this! 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The company went from Northern Energy it has created havoc for many customers King of Prussia, Pennsylvania of tank... Return my call the next day, I still have n't received it finally hung up our Thanksgiving will a., Inc. has 5,026 total employees across all of its locations and generates $ 244.47 million sales... With this issue was told during installation they bury the line hung up propane export giants.Apr,...

how do i contact amerigas corporate office? 2023