Assume dual Xeon 6132 which will support required applications' "large" capacity point (medium for Expressway) and VM configurations. in a maintenance window, not in production, not processing live traffic. Click here for VMware's direction to transition from ESX to ESXi. Which VMs are active, and how many are active simultaneously, depends on how the CUCM cluster nodes are setup with respect to service activation, redundancy groups, etc. UCM cluster nodes require fixed capacity points with fixed-configuration VMs in the Cisco-provided OVA for UCM. The snapshots must be merged before the Cisco Unified CCE and CVP systems transition to production. b. fresh install 8.x software on VMware / UC on UCS VMware Cloud on Dell EMC VxRail, Amazon AWS Outposts, Microsoft Azure Stack, GKE On-prem and others are not supported). Step 1 From the viClient, Initiate the tools upgrade by clicking on VM > Guest > Install / Upgrade VMware Tools (this can also be done by right-clicking on the VM). In this one, Jim shows. Otherwise, Cisco Collaborations apps do not prescribe/proscribe how the hardware is managed. Disable LRO if on ESX 4.1 and app version < 8.6. vCenter Statistics Level 4 logging is mandatory so that Cisco TAC is able to provide effective support. Plan for a B200 M5 blade that emulates the specs of Business Edition 7000H (M5) appliance. NOTE: support varies by app and version. Plan for a C240 M5 rack-mount server that emulates the specs of Business Edition 7000H (M5) appliance. These values are per active VM. Customers must download and use these OVA template files for initial install, as they cover items such as supported capacity levels and any required OS/VM/SAN "alignment". VMsafe Note that when VMware vCenter is not required and is not used, then VMware vSphere ESXi's default management interface is its free/included VMware vSphere Client (formerly branded VI Client). Single cluster for each application (UCM, CUC, IMP, CER, Expressway). Make sure to identify customer's access network switching/fabric infrastructure and copper vs. fiber cabling before you buy compute/storage hardware, so you procure the right interface cards/ports/cables. VMware vSphere 5.0+ only offers the ESXi architecture option. take a software backup Cisco TAC will isolate Collaboration app issues to the app or infrastructure. The following applies to any use of vMotion with UC apps: Reminder that for applications to be supported on a storage system, it must meet application requirements for compatibility, latency, usable space and IOPS capacity. Not supported. Cisco recommendation is to use the latest Maintenance release supported by the hardware vendor. VSA is not really a "feature" but rather a storage product from VMware. Unless otherwise indicated, Cisco Collaboration applications require storage systems to have. 10.0 and later Partner or account team may need to assist with running Cisco Collaboration Sizing Tool (CST). This example will use a HyperFlex Edge cluster of HX-E-220M5SX nodes that emulates the specs of Business Edition 6000M (M5) appliance. E.g. Existing UC app methods of backing up the software continue to be supported. Method 1: CLI command Cisco Systems. Updates are performed automatically. E.g. If you are using a Cisco Business Edition 6000/7000 appliance with an embedded virtualization license, then choice and quantity of 3rd-party applications and Cisco non-Collaboration applications are restricted due to licensing. Note that when VMware vCenter is not required and is not used, then VMware vSphere ESXi's default management interface is its free/included VMware vSphere Client (formerly branded VI Client). Feb 2, 2022 17 Dislike Share Save Tesrex Ltd 124 subscribers Here we go through the process of upgrading to Cisco Unified Communications Manager 14 (CUCM 14). HCL, latencies, application VM capacity and performance needs). Unified/Packaged Contact Center Enterprise have application-specific co-residency independent of physical CPU. E.g. E.g. Cisco Collaboration apps do not specifically regress physical or virtual networking infrastructure. Any changes to a VM must align with the best practices in. NOTE: support varies by app and version. Migration of UC VMs that are live and processing live traffic is supported, but note that Cisco testing cannot cover every possible operational scenario. Choose Device Type as Client Device. For latency/performance, rule of thumb would be 14 disks (1 HDD per physical CPU cores). Softswitches For VM configurations supporting more than 1,000 users, plan for 160 IOPS during steady-state. P2V tools are not supported. VMware Dynamic Power Management vSphere Data Protection (VDP) ESXi 4.0, 4.1, 5.0, 5.1, 5.5). vCPU/vRAM increases alone do not increase supported capacity, max density per cluster node or max scale per cluster. For most Collaboration deployments, RAID5 has been the best tradeoff among competing factors of maximizing usable space, IO performance, fault tolerance, and ease of failed disk replacement while minimizing total storage system price and complexity. Logical Cores do not increase the number of physical cores available to apps. VMware Update Manager (VUM) Not supported. . Cisco Collaboration apps do not prescribe or proscribe individual ESXi patches and updates. 4.0 U4, 4.1 U2, 5.0 U1, 5.1, 5.5, 6.0, 6.5 (For application fresh installs on ESXi 6.5 (VMFS5 or 6) and/or vCenter 6.5, use minimum OVA file version cucm_im_p_10.5_vmv8_v1.2.ova. Required VM count for software redundancy will fit on pair of BE7000M (M5) appliances. For the particular VM mix in this example, could also have used dual Intel Xeon 6126 (12C/2.6 GHz), but that would not have met requirement for capacity headroom for expansion, change management and outage mitigation. However, using this feature to patch and update the guest OS is only supported by some applications and some versions, this is what is shown on this page when referring to VUM support. As well as rack mounting / cable management hardware. VM's for Applications must be deployed from, Cisco UCS with local DAS and/or 3rd-party SAN/NAS (e.g. Cisco Collaboration apps do not prescribe or proscribe individual ESXi patches and updates. Minimum required memory is ~44GB for this example's VM mix, but during change management or outage mitigation, other VMs may need to run on the server which will drive up required RAM. Not supported. The Cisco VoIP/CCME section aims to provide a solid VOIP configuration reference guide to the VoIP community. VMware "Long Distance vMotion" (site to site) is not supported. VMware "Long Distance vMotion" (site to site) is not supported. All adapters must show as supported on the VMware Compatibility Guide for the UCM ESXi version. The system reboots twice. a "cold migration" or "host to host migration", is not vMotion and is supported. Including but not limited to: Using this feature to patch and update VMware vSphere hosts is supported. VM can be installed on DAS and source/destination physical servers can have different DAS yet still vMotion the VM. DMZ infrastructure not included in example hardware BOMs. For a given capacity point (such as the 10K user VM), the virtual hardware specs represent the minimum for that capacity point. However, if Storage vMotion must be used, it is only under the following conditions: When deployed on other supported servers, use for publishers, subscribers, standalone TFTP, standalone multicast MOH nodes, ELM or PAWS-M. Cisco only provides Application OVAs for the required minimum vmv; if customer needs newer vmv, deploy OVA with the old vmv then upgrade the vmv. It can be used to supplement software redundancy as a means of fast, automated Failed-server recovery when a VM (but not the application) is hung or if there is a fault with the physical host server or VMware software. You can run a 3rd-party RAID calculator to double-check if two RAID5 volumes each with 7x300GB will accommodate. Step 2 Choose the automatic tools update and press OK. If the server is Cisco UCS, you may need to use a UCS-specific image for U3 on vmware.com. There is no "or later" unlisted versions are not tested/supported. A redundant power supply may be selected. Cisco does not produce OVA files for newer vmv versions, or test newer vmv versions since VMware indicates these are backwards compatible. 3rd-Party Physical To Virtual (P2V) Migration Tools. vSphere Storage Appliance (VSA) 2 or 3 If mixing capacity points in the same UCM cluster then the scale per cluster and the density per node continue to be limited to that of the. For simplicity, this example will use a pair of Intel Xeon 6126 CPUs (12C/2.6GHz)which will support all applications' "medium" capacity points in this example. VMware vShield See vMotion for what is supported. "Rogger"). Before reading the best practices below, verify support at Supported Editions and Features of VMware vSphere ESXi, VMware vCenter and VMware vSphere Client. for Cisco UCS, see the Server Compatiblity documents at http://www.cisco.com/en/US/partner/products/ps10477/prod_technical_reference_list.html. Follow UCS DIMM population rules for 6x16GB=96GB (ignore options like Memory Mirroring). All hardware/software for collaboration must be redundant and split across sites. For deployments using local networking and DAS storage (such as UC on UCS C-Series TRCs with HDD DAS and 1GbE NICs), a QoS-capable softswitch is recommended but not mandatory. Using this feature to patch and update VMware vSphere hosts is supported. Cisco Collaboration apps do not consult on or debug virtual switch configuration outside of networking guidance in design guides. Follow CPU compatibility and HX DIMM population rules for 4x64GB=192GB. See documentation of those applications for details. Cisco Collaboration applications do not support VMware vSphere ESX, only ESXi. Cisco Unified Communications IM&P consists of up to six servers, including one server that is designated as a publisher. Before applying a VMware upgrade or update to a host, always verify compatibility with each Cisco Collaboration app (At a Glance table at http://www.cisco.com/go/virtualized-collaboration.) Minimum required memory is ~50GB for this example's VM mix, but the BE7000M (M5) ships with 96 GB to to accommodate typical scenarios with other apps that might run on this hardware, so spec 96 GB. VDP in vSphere ESXi 5.1 replaces "VDR" (vSphere Data Recovery / VMware Data Recovery) in prior ESXi releases: see http://kb.vmware.com/selfservice/microsites/search.do?language=en_US&cmd=displayKC&externalId=2016565. When deployment on a BE6000S server and version is 11.0 or higher, capacity is limited to 150 users/ 300 devices and design must follow BE6000S requirements in, vCPU/vRAM increases alone do not increase supported capacity, max density per cluster node or max scale per cluster. Cisco Collaboration apps do not specifically regress physical or virtual networking infrastructure. Migration offer ends July 31st. I.e. VMware vShield Embedded virtualization licenses are purchased from and supported by Cisco (e.g. Unless otherwise indicated, Collaboration applications allow co-residency with other Cisco Collaboration apps, Cisco non-Collaboration apps and Cisco does not produce OVA files for newer vmv versions, or test newer vmv versions since VMware indicates these are backwards compatible. Go back to: Virtualization for Cisco Unified Communications Manager (CUCM), VM Configuration Requirements Any on-premises hybrid extensions of 3rd-party public cloud infrastructure (e.g. the UC OS and application). Not supported. All these uses are supported for UC but note that UC apps like CUCM and UCCX only support a single vNIC with a single IP address. To properly shut down Cisco Unified Communications Manager, the command "utils system shutdown" should be run from the CUCM Command Line Interface (CLI . Failovers to other servers must not result in an unsupported deployment model (e.g. Redundant power supplies will be used, as well as a rack-mount kit. Application technical documentation will indicate if they support open-vmtools. Three HyperFlex nodes per site are sufficient to provide hardware redundancy. Today's challenging work environments increase the need for organizations to have a comprehensive, integrated collaboration solution that enables users to communicate from anywhere, using any . Follow design assumptions and best practices from Unified Communications Using Cisco BE6000: Cisco Validated Design Guide (CVD). VMware Dynamic Power Management For details on general-purpose vCenter licenses, see the following: Cisco UCS Spec Sheet or Cisco HyperFlex Spec Sheet for the hardware model of interest (e.g. Not supported. If later we find we need more links, faster links or different interconnect type, we can always add additional NICs or Cisco VICs later. 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