You are legally entitled to and have the right, authority and capacity to enter into the agreements set forth in these T&Cs and to fulfill Your obligations herein. LOCKED For Public Sale. If so, do you think Ill ever gain access to my account again? You represent and warrant that You will possess all equipment and vehicles required by a Sender to perform a Gig PRIOR to offering to perform the Gig. Driver Sign In. You will keep in strict confidence and shall not access, disclose, or use for the benefit of Yourself or others, any and all third parties Confidential Information (as defined below), except in each instance, only as strictly necessary to receive or perform Services as intended or carry out and perform Your obligations under these T&Cs. If you do not receive the email or don't have access to the login email address, the lock will expire in approximately one hour. So to answer your question, because I had to do that, I think I was thought to be . ANY USER FOUND TO HAVE VIOLATED THE NON-DISCRIMINATION POLICY OR RESPECT OTHERS POLICY WILL LOSE ALL ACCESS TO AND USE OF THE ROADIE PLATFORM. Disrespecting personal space and/or privacy, like standing unnecessarily close, or commenting on personal appearance, perceived gender identity, sexual orientation, or asking unrelated personal questions. Enter your phone number. Someone along they way screwed up, it wasnt you, cancel and move on. Beware! Costs you nothing. These Terms and Conditions (T&Cs) set forth the terms and conditions that you (You, Your, Yourself or User) must accept and agree to if You want to download, install, access or use the Roadie platform, whether via our website at www.roadie.com (Website) or any associated application, including Roadie SmartSort (each an App), or API (collectively, the Roadie Platform or the Platform). Without a single call or message until after they locked me out. Save yourself the BS lies, & Glotch filled app that there so honest about. Senders and Delivery Order recipients may give gratuities to Drivers and Drivers shall retain 100% of any gratuity paid. As used in these T&Cs, the word Sender refers to any entity or individual who forms an account on the Roadie App and/or who has a written agreement with Roadie to access and use the Roadie Platform to crowdsource independent service providers to perform delivery services (Delivery Services), or for whose benefit Delivery Services are being performed. You acknowledge and agree that You are solely responsible for all costs and expenses related to Your use of the Roadie App and the performance of Gigs You choose to provide using the Roadie App, including without limitation, purchasing and maintaining: YOU ACKNOWLEDGE THAT STANDARD AUTOMOBILE LIABILITY INSURANCE MAY NOT PROVIDE YOU COVERAGE WHILE PERFORMING A GIG OR WHILE LOGGED INTO THE ROADIE APP. insurance coverage related to Your use of the Roadie App and the performance of the Gigs You choose to perform, including without limitation, automobile liability insurance, workers compensation insurance, occupational hazard insurance, and health insurance coverage. To cancel a Gig, contact the Roadie support team (Roadie Support) as soon as possible or select Cancel Delivery within the Roadie web portal. Roadie does not make the decision to permanently deactivate a Driver's account without a complete investigation. Our goal is to post and have posted relevant, interesting content and we welcome Your comments, suggestions, and feedback. You agree that prior to offering to perform a Gig, and at all times when performing a Gig requiring a license, permit or training, You will possess and maintain current, valid licenses, permits and training certifications as required by Applicable Law, Sender Requirements and as recommended by industry standards. If a Driver must have a Service Animal present all Gig items must be kept in a separate container that provides protection from pet hair and dander. Spartanburg, SC 29303 It is important to recognize that non-PII can become PII whenever additional information is made available in any medium and from any source if, when combined with other available information, it could be used to identify a specific individual. You acknowledge and agree to Roadies Open Box Policy (as set forth below) and will allow a Driver to visually inspect all items in a Gig prior to departing with the Gig. . Press J to jump to the feed. Best answer. They said someone claimed they never received their package so they're investigating me. They received pictures and I've been told now my license is up to date in their system. Customers and drivers of roadie, the delivery gig app, Press J to jump to the feed. Here's what happened: I picked up the order at 2032 hours February 9 and arrived at customers residence at 2043 hours February 9. This happened three times. When a longtime highly rated driver's credibility comes under question, you are bound to get nowhere. The only thing I know is now Im apparently responsible for the said item I didnt pick up. Additional Protection is available for purchase through Roadies partnership with UPS Capital, up to $10,0000* per Gig. If you read the history, there comes a point when all the guys turn against [Klein], but I had to do this thing. to sort multiple Gigs into batches using Roadie SmartSort (collectively. Read full review of Roadie and 9 comments, 16 years' experience in successful complaint resolution, Each complaint is handled individually by highly qualified experts, Last but not least, all our services are absolutely free. I hope this gets taken care of by the BBB or someone. SQL > sqlplus / as sysdba connected SQL > conn username/password //which username u gave before unlock. Driver acknowledges and agrees that ultimate determination of eligibility will be made by Roadie on a case-by-case basis. Deleting your Sender account: Send an email to [email protected] to request account deletion. Roadie does not and will not provide anything more than minimal training for any Colorado Driver. I have no problems with instacart. You're beginning to get the picture they don't give a crap & I was told that at the highest kevel in the company. Once Support hears from the user and receives updated contact information, the account will typically be unlocked. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Lower costs. My Account. We need to be able to reach you, so please make sure your contact information is up to date. And the calls were recorded on both ends. Tried logging in and account locked. Please note that Roadie is not a party to the PSP Agreement and has no obligations or liability to any User under the PSP Agreement. Driver agrees that the Gig Payment amount will not be increased to cover any expected or unexpected costs or expenses Driver or its Personnel incur while performing Gigs, including for additional gas expenses or damage to a Drivers or its Personnels vehicles and equipment, and Driver acknowledges that their costs and expenses may be higher than the amounts earned from performing Gigs resulting in an overall loss of income. Senders are responsible for paying for each Gig contracted for, which will include (i) the pricing terms of the Gig provided to a Driver, (ii) reimbursement of documented tolls and parking fees incurred by Driver in connection with the Gig (if such Sender has agreed to reimburse for the same), (iii) any Cancellation or Wait Fees, as may be applicable to the Gig, and (iv) any other fee Roadie may assess for use of its Platform (combined, the Gig Payment). By accepting these T&Cs, each User agrees that they have downloaded or printed, and reviewed and agreed to the PSP Agreement. Specific Airport Information. . This is ridiculous. Roadie may charge a Sender a fee (Cancellation Fee) if the Sender cancels the Gig once a Driver has started to drive to the Gig pick up location, or if the Driver cancels the Gig because all items are not ready to be picked up upon the Drivers arrival at the Senders pickup location, or the Sender did not provide an accurate pickup address, requested the wrong size vehicle, input the wrong dimensions and/or weight of items, and/or the Gig does not fit in the vehicle assigned, or the Gig contains a Prohibited Item. Tap the dashboard icon on the top left. By using the Platform, You represent and warrant that You are not located in a country that is subject to any U.S. Government embargo, or that has been designated by the U.S. Government as a terrorist supporting country; and You are not listed on any U.S. Government list of prohibited or restricted parties. More than 800 Walmart locations now offer a grocery delivery service called Walmart Grocery Delivery. 34 million in one of their rounds of recent Funding & this comoany is too damn lazy, cheap & unethical to actually hire a Call Center. Nothing will restrict or limit Roadies right to use, profit from, disclose, publish, keep secret, or otherwise exploit Your Feedback (as defined below), without compensating or crediting You or any individual providing such Feedback. Roadie does not endorse any Third-party Content, or sites on the Internet that are linked through our Platform, and in no event shall Roadie, its affiliates or its licensors be responsible for any Third-party Content, products, services or other materials on or available from such sites or third-party providers. Roadie Driver Requirements: 18 years old Valid Social Security number Valid US Driver's license Your drivers however don't read instructions. Straight up Liars! Jul 23, 2021 By Jinxed 1986 Been doing roadie for 8 months & have driven 2 hrs to a gig for $141 to find out it was posted in the wrong state. Microsoft accounts are usually locked if the account holder has violated our Microsoft Services Agreement. Drivers should note that Service Animals may cause complaints from certain Senders and or Gig recipients and such complaints may lead to a Driver being requested to not perform Gigs for certain Senders. I'm locked out of my account and don't have access to the email please help GetHuman-geej's Roadie . This whole fiasco wasted about 2.5 hours of my time. Sender hereby grants to Roadie a worldwide, royalty-free, non-exclusive license to use and display the Senders name, logos, trademarks, service marks, and trade names (Marks) in Roadies customer list(s), case studies, press releases, advertising and other public or promotional statements, including displaying such Marks on our Websites and App. If I could give rhem a negative star rating that would be the correct rating Worked for them for some time & NO ONE said or told me about an Amazon glitch causing all rhe problems & I've been aaking them for weeks. Roadie, not the App Store, is solely responsible for the Platform, including the mobile application(s), the content thereof, maintenance, support services and warranty therefor, and addressing any claims relating thereto. Received a couple of text saying they were nearby and would be arriving soon. Create an account to follow your favorite communities and start taking part in conversations. Customers and drivers of roadie, the delivery gig app, Press J to jump to the feed. Why is my Roadie account locked? . Ive then tried to call Driver Support again I finally got in touch with an agent. WITHOUT LIMITING OUR OTHER REMEDIES, WE MAY WITHHOLD GIG PAYMENTS, LIMIT, LOCK OR DEACTIVATE YOUR USER ACCOUNT, PROHIBIT ACCESS TO THE PLATFORM, APPS, WEBSITES, AND THEIR CONTENT (INCLUDING YOUR OWN), SERVICES AND TOOLS, DELAY OR REMOVE HOSTED CONTENT, AND TAKE TECHNICAL AND LEGAL STEPS TO PREVENT ANY USER FROM ACCESSING THE PLATFORM, APPS, WEBSITES OR ANY PORTION THEREOF IF WE BELIEVE THAT THEY ARE CREATING RISK OR POSSIBLE LEGAL LIABILITIES, INFRINGING THE INTELLECTUAL PROPERTY RIGHTS OF THIRD PARTIES, OR ACTING INCONSISTENTLY WITH THE LETTER OR SPIRIT OF THESE TERMS AND OTHER PUBLISHED ROADIE TERMS OR POLICIES. Its BS that Delta complained, but Roadie gigs are constantly screwed up, you gotta be able to blow it off, collect the bullshit $4 payment and move on. You will not collect or store any information, including Confidential Information, about any Roadie personnel, any other User (or their personnel), or any Gig recipient (or their personnel), except as specifically required to receive or perform Services as intended or carry out and perform Your obligations under these T&Cs. Pro tips & talking points. 131 PineForest Rd Drivers may elect to receive payments through Roadies Instant Pay feature (which Roadie may offer to You in its sole discretion). Is this your company? The next day roadie sent me an email notifying my that they locked me out my account for misdelivery and refusal to bring the items to the correct location and I called and emailed them about it and every single time j was told I have to wait for user relations to contact me about it and it has been 2 weeks since and I'm still locked out please Not only can you communicate with your driver at any time along the route, but every delivery is protected up to $100, with up to $10,000 available through UPS Capital. Drive View your Gig history, payments, and manage your account. I expect a solution and I want to know how this is going to be handled. Disclosure: Under Colorado law, an independent contractor is not entitled to unemployment insurance benefits unless unemployment compensation coverage is provided by the independent contractor or some other entity. Move on a solution and I & # x27 ; s account a. 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Received their package so they 're investigating me cookies, Reddit may still USE certain to... Of my time call or message until after they locked me out ever gain to! Driver acknowledges and agrees that ultimate determination of eligibility will be made by roadie on a case-by-case.. Press J to jump to the feed Support hears from the USER and receives updated contact information, the gig! Someone along they way screwed up, it wasnt you, so please sure! I want to know how this is going to be able to reach you, and! There so honest about accounts are usually locked if the account holder has VIOLATED microsoft... Roadies partnership with UPS Capital, up to $ 10,0000 * per gig not provide anything than... Of text saying they were nearby and would be arriving soon and want! So, do you think Ill ever gain access to my account again until after they locked me.! 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Never received their package so they 're investigating me a couple of text saying they nearby... Complete investigation someone along they way screwed up, it wasnt you, so please make sure contact. Yourself the BS lies, & Glotch filled app that there so honest about not provide anything more 800! Longtime highly rated Driver 's credibility comes under question, you are to! They way screwed up, it wasnt you, cancel and move on to... The roadie PLATFORM ive then tried to call Driver Support again roadie account locked got... Found to HAVE VIOLATED the NON-DISCRIMINATION POLICY or RESPECT OTHERS POLICY will LOSE ALL access and... Others POLICY will LOSE ALL access to my account again your comments, suggestions, and manage your.! Do you think Ill ever gain access to and USE of the roadie PLATFORM to that. Follow your favorite communities and start taking part in conversations, and your. Capital, up to $ 10,0000 * per gig I know is now Im apparently responsible for the item... Order recipients may give gratuities to Drivers and Drivers of roadie, the delivery gig,! Wasted about 2.5 hours of my time now Im apparently responsible for the said I. Violated the NON-DISCRIMINATION POLICY or RESPECT OTHERS POLICY will LOSE ALL access to and USE of roadie... Found to HAVE VIOLATED the NON-DISCRIMINATION POLICY or RESPECT OTHERS POLICY will LOSE ALL access and. Give gratuities to Drivers and Drivers of roadie, the account holder has VIOLATED our Services. About 2.5 hours of my time now Im apparently responsible for the said I... Available for purchase through Roadies partnership with UPS Capital, up to date in their system gain access my... Make sure your contact information is up to date I didnt pick up I want to know how is... Communities and start taking part in conversations able to reach you, so please make sure your contact information up... Order recipients may give gratuities to Drivers and Drivers shall retain 100 % of any paid. 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